Cash for many local services
Many transfers and private services can be paid in cash as confirmed. Accepted currency and the person receiving payment are stated in writing.
CLEAR TERMS · PERSONAL CONFIRMATION
Payment & Cancellation Policy
Straightforward planning for private tours and airport transfers, with the exact price, inclusions and service-specific terms confirmed in writing before commitment.
STANDARD FLEXIBILITY
Cancellation windows
| Service | Free cancellation | Important note |
|---|---|---|
| Private guide or guided tour | Until 24 hours before the confirmed start time | Later cancellations may be charged because the licensed guide has reserved the date and time. |
| Airport or city transfer | Until 12 hours before the confirmed pickup time | Later cancellations or no-shows may be charged because the driver and vehicle have been assigned. |
Supplier-specific services—such as admission tickets, yachts, cruises, hotels or special activities—may have separate nonrefundable terms. Any exception will be shown in your written confirmation before payment.
PAYMENT OPTIONS
How payment works
Secure link above €300
For bookings above €300, we generally use a secure payment link or agreed advance-payment arrangement. The confirmed method appears in your booking message.
No surprise inclusions
Only services listed in the written confirmation are included. Tickets, meals, overtime and special activities are separate unless specifically stated.
What if my flight is delayed?
Ordinary flight delays are monitored and do not automatically cancel an airport pickup. Keep your phone available after landing. Diversions, major schedule changes or a different arrival date are reviewed individually.
What if the weather is severe?
Safety comes first. We may delay, shorten, reroute or reschedule an activity when official warnings or local conditions make the original plan unsafe.
What if an attraction closes?
Your guide can reorder the day, recommend an alternative or customize the route around prayer times, restoration, official closures and ticket availability.
How long do refunds take?
Approved refunds are initiated within 1–5 business days. The time required to appear on your account can also depend on your bank or card provider.
Questions about a confirmed booking?
Send your booking reference and service date on WhatsApp. We will review the exact written terms attached to your reservation.
Contact our team →